Grief Unbound ("we," "us," or "our") is a program of the Center for Mind Body Balance, located at 96 Allendale Road, Saddle River, NJ 07458. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and your rights.
Information We Collect
We collect information that you voluntarily provide to us through:
- Contact and consultation forms: Your name, email address, phone number (optional), and any information you share about what brings you to us.
- Chat features: Messages you send through our on-site chat or chatbot, including your name, contact details, and the content of your conversation.
- Email subscriptions: Your email address if you sign up to receive resources or updates.
How We Use Your Information
We use the information you provide solely to:
- Respond to your consultation requests and schedule appointments
- Follow up on chat conversations you initiate
- Send you requested resources (such as guides or newsletters)
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website uses the following third-party services:
- Square — for online booking. When you click a booking link, you are directed to Square's platform, which is governed by Square's Privacy Policy.
- OpenStreetMap — for the embedded map on our location section.
- Google Fonts — for typeface rendering.
- Cloudflare — for website security and performance.
Cookies
Our website uses minimal cookies necessary for basic functionality and security (provided by Cloudflare). We do not use advertising cookies or third-party tracking pixels.
Data Security
We take reasonable measures to protect your information, including encrypted HTTPS connections and secure server infrastructure. However, no method of internet transmission is 100% secure.
Data Retention
We retain form submissions and chat transcripts only as long as needed to respond to your inquiry and provide requested services. You may request deletion of your data at any time by contacting us.
Important Note About Clinical Information
This website is not a clinical platform. Information shared through our website forms or chat is not protected under HIPAA. It is used solely for scheduling and general inquiries. Once you become a client, all clinical information is handled in accordance with HIPAA regulations through our secure clinical systems.
Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from children under 18.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of any email communications at any time
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Center for Mind Body Balance
96 Allendale Road, Saddle River, NJ 07458
Phone: (201) 708-8448
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.











